MainStay Suites Madison - Monona

I always stay here when I come to Madison now. The rooms are exceptionally clean and comfortable. There is a pool and hot tub that my niece and nephew can enjoy while I visit with my brother and sister-in-law. The linens are so luxurious, I look forward to sleeping in the super comfortable bed. I actually pulled up the sheets this time to see what brand and model the mattress was because I want one for home. When your hotel bed is more comfortable than your own bed, that's saying something. They provide you with a ton of pillows as well. The towels are fluffy and clean and the bedding is amazing. I can't wait to slide into bed and sleep like a brick when I stay here. I have arthritis in all of my joints and spondylolisthesis in my back, plus I'm a side sleeper so my shoulders take a beating. I always wake up refreshed and without the typical aches and pains that normally plague me. That's worth the 15-20 minutes to get to campus when I am down visiting my kid. The breakfast is some grab and go, but also waffles and hot offerings. You can get some yogurt and fresh fruit. They offer coffee that's decent and juice, milk, etc. Pretty much something for everyone.

Nikki who worked at the front desk around 2 am on October 6th was phenomenal. She is extremely kind, helpful, and professional. She went out of her way and went above and beyond to help my friend and I, and I think She is an amazing part of your team. I would love to see more people like Nikki. She Truly contributed to our overall satisfaction with the hotel. She deserves some sort of recognition or a bonus. She also takes pride in enforcing the rules and the quiet hours in a very respectful way. Super professional employee

Mainstay Suites was clean and very comfortable. It was handy to have the kitchen, dishes, paper towels, etc. Every staff member we met was incredibly friendly and helpful. Because of our schedule and commitments, we did not partake in breakfast, but it looked great each day! The heating/cooling system was very efficient and worked great, and the king bed was quite comfy. Shower was always hot and consistent. We LOVED that the whole facility is 100% non-smoking.

Our accommodations were very comfortable and clean. There were work crews staying there and this hotel would be perfect for that as the room had a kitchenette and separate bedroom. There was very little noise, either in the hallway or shared walls.

This place is great, I never thought it was so clean and cozy. The reception and cleaning employees are very friendly and efficient and the facilities are great. This place exceeded my expectations and I hope it never changes. Its cleanliness and strict rules make it a place you want to be, safe for the whole family. . I will definitely return soon! The girl who greeted me at the reception was very kind and very helpful. Her name is Nukari and I want to highlight how great she was!