MainStay Suites Extended Stay Hotel Madison East

Nikki who worked at the front desk around 2 am on October 6th was phenomenal. She is extremely kind, helpful, and professional. She went out of her way and went above and beyond to help my friend and I, and I think She is an amazing part of your team. I would love to see more people like Nikki. She Truly contributed to our overall satisfaction with the hotel. She deserves some sort of recognition or a bonus. She also takes pride in enforcing the rules and the quiet hours in a very respectful way. Super professional employee

Mainstay Suites was clean and very comfortable. It was handy to have the kitchen, dishes, paper towels, etc. Every staff member we met was incredibly friendly and helpful. Because of our schedule and commitments, we did not partake in breakfast, but it looked great each day! The heating/cooling system was very efficient and worked great, and the king bed was quite comfy. Shower was always hot and consistent. We LOVED that the whole facility is 100% non-smoking.

Our accommodations were very comfortable and clean. There were work crews staying there and this hotel would be perfect for that as the room had a kitchenette and separate bedroom. There was very little noise, either in the hallway or shared walls.

This place is great, I never thought it was so clean and cozy. The reception and cleaning employees are very friendly and efficient and the facilities are great. This place exceeded my expectations and I hope it never changes. Its cleanliness and strict rules make it a place you want to be, safe for the whole family. . I will definitely return soon! The girl who greeted me at the reception was very kind and very helpful. Her name is Nukari and I want to highlight how great she was!

We had a small suite with frig, stove, pots and pans, etc. very nicely kept.